Last checked: 5/20/2026, 3:21:14 AM
99.97%
Overall Uptime
42ms
Avg Response Time
3
Incidents (90d)
Some users experienced slower than normal API response times between 2:00 PM and 3:15 PM UTC.
Resolution: Root cause identified as a database connection pool exhaustion. Pool size increased and connection recycling improved.
Magic link emails experienced 5-10 minute delays due to SendGrid queue backlog.
Resolution: SendGrid resolved the issue on their end. No action required from PropSight.
Planned maintenance window for database version upgrade. Expected 15 minutes of read-only mode.
Resolution: Maintenance completed successfully in 12 minutes. No data loss.