Everything you need for
AI-powered inspections
From order creation through AI quality control to branded report delivery. Explore our complete platform capabilities.
Core Platform
End-to-end inspection workflow from order to report delivery
Inspection Order Management
Create, track, and manage property inspection orders with auto-generated order numbers, status tracking, and full lifecycle management.
Magic Link Homeowner Flow
Homeowners receive a secure magic link via SMS and email — no app download or login required. Guided photo inspection on mobile.
Guided Photo Capture
Step-by-step photo capture covering exterior and interior with real-time guidance, hints, and progress tracking.
AI Photo Quality Control
Every photo validated in real-time by AI Vision for blur, lighting, and subject accuracy. Failed photos prompt immediate retake.
Branded PDF Reports
Professional PDF reports with property info, occupancy data, characteristics, inspector comments, and labeled photo grid with GPS/timestamps.
Excel/CSV Export
Export all inspection data as structured Excel spreadsheets for integration with existing systems or bulk analysis.
Admin Review Dashboard
Review every submission — approve, flag with notes, or request re-inspection. Photo viewer with GPS/timestamp overlay.
Download Photos as ZIP
One-click download of all inspection photos bundled as a ZIP archive from admin and client order detail pages.
Enterprise & Multi-Tenancy
Built for organizations managing thousands of inspections across multiple clients
Multi-Client Tenancy
Full organization isolation with per-client data scoping. Each client sees only their own orders, analytics, and team members.
Client Self-Service Orders
Client users create inspection orders directly from their dashboard with auto-generated order numbers and magic link delivery.
Bulk Order Import (CSV)
Upload hundreds of orders at once via CSV with validation, error reporting per row, and batch magic link sending.
SLA/Turnaround Tracking
Configurable SLA hours per client. Automatic overdue flagging, status badges, and compliance percentage tracking.
Billing & Invoice Management
Auto-generated monthly invoices based on completed orders. Full invoice lifecycle with line items linked to orders.
Team Management & Roles
Organization-level roles with invite-by-email onboarding. Admin roles with granular access control.
Audit Trail & Compliance
Comprehensive audit log capturing all actions — order creation, status changes, exports, logins — with timestamps and details.
Client Self-Registration
Public registration page for prospective clients. Auto-creates org, sends welcome email, and notifies PropSight team.
API & Integrations
Enterprise-grade API for LOS integration, webhooks, and automation
REST API v1
Full REST API with endpoints for creating, listing, and retrieving orders with comprehensive filtering and pagination.
API Key Authentication
SHA-256 hashed API keys with organization scoping. Support for read-only and full-access permission levels.
Webhooks (HMAC-SHA256)
Real-time event notifications for order lifecycle events. HMAC-SHA256 signed payloads with retry logic.
Webhook Management UI
Create, pause, delete, and monitor webhooks. View delivery history, retry failed deliveries, and test endpoints.
API Usage Analytics
Track call volume per key with daily charts, endpoint breakdown, and trend metrics.
Interactive API Documentation
Full API docs with code snippets in cURL, Python, and JavaScript. Copy-to-clipboard and Try It panels.
Weekly Email Digest
Automated weekly digest covering SLA compliance, order stats, API usage volume, and webhook health.
AI-Powered Features
Machine learning and LLM intelligence embedded throughout the platform
Real-Time Photo QC
LLM Vision analyzes every photo — checking blur, lighting, subject accuracy, and obstruction. Instant pass/fail with confidence scores.
Property Condition Score
AI generates a comprehensive 1-100 condition score with sub-category breakdown: exterior, interior, maintenance, and safety.
AI Report Narrative
LLM-powered executive summary synthesizing inspection data, photos, and scores into a professional narrative.
Fraud & Duplicate Detection
GPS verification, timestamp analysis, device fingerprinting, and multi-device detection with risk badges.
SLA Breach Prediction
Predictive model flags orders likely to miss their SLA deadline based on age, status, and historical patterns.
Intelligent QC Learning
Tracks reviewer overrides. Confidence scoring, override rate analytics, and per-label accuracy for continuous improvement.
Communication & Notifications
Multi-channel messaging keeping all parties informed throughout the process
In-Platform Messaging
Full inbox system with conversations between PropSight and client organizations. Categories, read receipts, and timestamps.
SMS Notifications (Twilio)
Magic link delivery, escalation reminders, and nudge messages sent via Twilio SMS directly to homeowner phone numbers.
Email Notifications (SendGrid)
Branded HTML emails for magic links, reminders, submission confirmations, approval notifications, and welcome emails.
Automated Escalation Chain
Multi-stage escalation: Day 3 SMS → Day 5 urgency email → Day 7 client alert. Configurable and automated.
Manual Nudge Button
Admins can manually nudge borrowers at any time with one-click resend of magic link via SMS and email.
Homeowner Experience
Frictionless mobile-first experience designed for maximum completion rates
No App Download Required
Access via magic link in any browser — works on any smartphone without installing an app or creating an account.
Gamification & Progress
Progress ring, encouragement messages, streak counter, and milestone celebrations at 3, 5, 10, and 15 photos.
Multi-Language Support
Full English and Spanish support with toggle on landing page. All labels, hints, and screens translated.
GPS & Timestamp Verification
Every photo captures GPS coordinates and timestamps automatically, providing a fraud-resistant audit trail.
Real-Time Quality Feedback
Instant checkmark on pass, immediate retake prompt on fail. Homeowners know exactly what's needed.
Background Upload Queue
Photos upload in the background while homeowners keep shooting. Parallel uploads, auto-retry, and offline resilience.
Floor Plan Capture
Guided room-by-room measurement flow with optional CubiCasa AI-generated premium floor plans from walkthrough scans.
Analytics & Predictions
Data-driven insights to optimize operations and predict outcomes
Predictive Analytics Dashboard
SLA breach predictions, photo retry rate analytics, regional completion times, and client volume trends.
Photo Retry Rate Analysis
Identifies which photo types are hardest to capture, enabling targeted improvements to instructions and QC thresholds.
Seasonal Pattern Detection
Day-of-week distribution analysis revealing when inspections are most likely completed.
Client Volume Forecasting
Order velocity trends per client to predict upcoming volume and manage capacity proactively.
Regional Performance
Average completion time by state/region, identifying areas needing additional support.
Live Inspection Tracker
7-stage visual progress bar showing real-time status with photo count during active capture sessions.
Branding & Customization
Fully branded experience for PropSight and every client organization
Platform Branding
Consistent PropSight branding throughout — admin sidebar, landing page, PDF reports, homeowner flow, and email templates.
Dynamic Client Branding
Each client's logo and color automatically applied to their portal, homeowner flow, and co-branded PDF reports.
White-Label PDF Reports
Reports display both PropSight and client logos with professional layout, navy headers, and clean photo grids.
Branded Email Templates
All system emails use PropSight-branded HTML templates with consistent styling and client co-branding.
Client Logo Management
Organizations upload and update logos via the branding endpoint. Stored in S3 and served via CDN.